Better by Great Place To Work

Michael C. Bush & Tim Richmond on leadership blind spots

Tim Richmond, EVP, Chief Human Resources Officer at AbbVie, and Michael C. Bush, CEO of Great Place To Work, talk about blind spots around culture, why listening is the No. 1 leadership behavior, and a new way of leading where leaders feel accountable for every manager down to the front-line supervisor.
Plus, Tim and Michael share how they maintain a work-life balance for themselves. 
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For transcript of this episode, visit Tim Richmond & Michael C. Bush on Leadership Blind Spots | Great Place To Work®
 

Nationwide’s Vinita Clements on the importance of belonging at work

Vinita Clements, EVP, CHRO at Nationwide talks about the importance of belonging at work, and why it’s mistakenly overlooked as a soft skill and not a business imperative.
She shares how active listening from leadership is key to the company’s communication strategy, and why having tough conversations — even without having all the answers — keeps employees connected to the company.
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For transcript of this episode, visit Vinita Clements on the Importance of Belonging at Work | Great Place To Work®

Hilton’s Laura Fuentes on the power of a fully human experience at work

Laura Fuentes, Hilton CHRO and EVP, talks about the importance of building a fully human experience at work — one where work fits into a good life, and not the other way around. 
Hear why she looks for a passion for purpose when hiring, her thoughts on what people are looking for at work today, and the power of friendships and fun.
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For transcript of this episode, visit Laura Fuentes on the Power of a Fully Human Experience at Work | Great Place To Work®

DHL’s Rick Jackson on engaging frontline workers at the World’s Best Workplace

DHL Express is No. 1 on the World’s Best Workplaces™ list. Rick Jackson, EVP of engagement and enablement at Deutsche Post DHL Group, talks about how the massive transportation organization engages 110k workers in 200-plus countries, and the role gamification plays.
He shares the three questions he asks himself every day, and what he tries to avoid at all costs when communicating with his team.
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For transcript of this episode, visit Rick Jackson on How to Engage Frontline Workers | Great Place To Work®

UKG’s Pat Wadors on why pay equity doesn’t mean equal pay

Pat Wadors, chief people officer at UKG, talks about misconceptions around pay equity, and why transparency and education are essential to fixing pay gaps.
She shares why being an introvert and dyslexic is a superpower — and why regrets are gifts. She also tells us what nursing was like before pump rooms were available in offices. 
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For transcript of this episode, visit Pat Wadors on Why Pay Equity Doesn’t Mean Equal Pay | Great Place To Work®

Synchrony’s Brian Doubles on the new way to lead

Brian Doubles, Synchrony president & CEO, discusses how the pandemic transformed his leadership, eliminating college degree requirements, and what he thinks of return-to-office mandates.
Hear how he decides when to work at home and when to come into the office—and how he maintains work-life balance with a busy job and family.
 
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For transcript of this episode, visit Brian Doubles on the New Way To Lead | Great Place To Work®

Going fishing with Brittany Howard

Multi-Grammy award winner Brittany Howard talks with Roula Amire, content director at Great Place To Work.
In this episode, Howard talks about the importance of belonging, being seen in the world, why she’s thankful for having so many jobs, the power of friendships at work, and what she would tell other women who want to do what she does.
Hear what Missy Elliot means to her, the genesis of her first solo album, "Jamie," and why fishing — yes, fishing — sustained her during quarantine.
 
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For transcript of this episode, visit Brittany Howard on the Importance of Belonging | Great Place To Work®

Great Place to Work's Tony Bond in conversation with Dr. Mrim Boutla

Tony Bond, EVP Chief Innovation & Diversity Officer speaks with Dr. Mrim Boutla about her career path in neuroplasticity and insights on global intersectionality.

Great Place to Work's Tony Bond in Conversation with Hilary Giovale

Tony Bond, EVP & Chief Innovation Officer at Great Place to Work in conversation with Hilary Giovale, community organizer, philanthropist, and author on power and purpose. 

Summit Series: Season 2: Chief Amazement Officer, Mike Malloy, of Rocket Mortgage shares Rocket's practices for creating a culture of care

Mike Malloy, Chief Amazement Officer, at Rocket Mortgage, a Quicken Loans company based in Detroit, leads The Pulse (what other companies call human resources), Team Member Learning and Development, Team Member Workspace and Environment, Government Affairs, Event Management, and Audio-Visual. He has also led Rocket Companies Covid-19 response. Rocket Mortgage is America's largest mortgage lender along with other personal finance and consumer service brands. In this interview, Malloy shares that there is nothing more important than understanding what your culture is and writing it down so everybody knows it. It's how the organization makes sure that they always are focused on doing the right thing, serving their clients and being obsessed with finding a better way. During this pandemic he has stuck to this practice, leaning into their nineteen "Isms" creating an environment for the company's employees to work together to drive business in these hardest of times, while also ensuring that every team member can continue to build an amazing career, enhance their well being, build a stable financial future and has an amazing team member experience. Listen in to hear Malloy share the practices at Rocket Mortgages that allow this culture of care to occur.