Better by Great Place To Work

Better is a podcast series from Great Place to Work, the global authority on workplace culture. Each episode offers tips, strategy, and advice from experts and executives who strive to make their workplace culture a top priority because they know it’s ultimately better for their people, better for business, and better for the world. Learn more at greatplacetowork.com

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Episodes

Wednesday Aug 07, 2019

In this episode, Kelly Grier, EY’s US Chairman and Managing Partner and Americas Managing Partner, says that if you want to drive a powerful business, you must have a powerful talent agenda. At the leading global professional services company, more than 66 percent of its workforce is comprised of Millennials, who she says thrive on the opportunity to innovate. Grier explains that “Innovation By All” is part of the firm’s daily conversation because it must lead by example to help clients as they experience a rapid rate of change in the marketplace.

Wednesday Jul 31, 2019

In the hospitality industry, companies often say that taking care of their employees will inevitably result in the best possible customer service for guests. In this episode, Christian Clerc, the President of Worldwide Hotel Operations for the global luxury brand Four Seasons Hotels & Resorts, explains how happier employees have resulted in better guest feedback. He also shares an anecdote about how he personally handled an emergency for a high-profile guest with a plot twist that is straight out of the classic Hollywood screwball comedy “What’s Up, Doc?”

Monday Jul 15, 2019

Frans Johansson, founder of The Medici Group and best-selling author of “The Medici Effect,” believes that many business leaders may say innovation is more critical than ever, but they still haven’t fully delivered on it. In this episode, Johansson says the only way companies can truly realize transformation is by focusing on creating diverse teams and having inclusive policies. He also shares how he helps companies re-orient their entire executive team in a matter of hours so they’re better prepared to face the challenge of making D&I the core of the business.

Tuesday Jul 09, 2019

Gale King, the Chief Administrative Officer at Nationwide, has been with the insurer for more than 35 years and says the reason she has stayed is because her coworkers feel like family. Learn about Nationwide’s culture of caring and how every one of its more than 30,000 associates is made to feel that they matter and make a difference. King also discusses the empowerment she received from her mentors to become one of the highest ranking African-American women in the industry and how Nationwide’s top leaders inspire new team members to stay for life

Tuesday Jun 18, 2019

Nancy Vitale, the CHRO at Genentech, explains how the company’s culture starts with its patients. A leading company in biotech and pharma, Genentech has created a winning workplace by having a clarity of mission, which is to deliver life-saving drugs to millions of people around the world. Vitale shares what has kept the company among the best workplaces in the U.S. since it was founded in 1976 and how it continues to be one of the most innovative employers in the biotech industry.

Monday Jun 10, 2019

Matt Schuyler, the chief human resources officer at Hilton, has spent 10 years at the global hospitality company, after having worked for three others (Capital One, PwC, and Cisco) that have all been perennial companies on Fortune’s list of the 100 Best Companies to Work For. He discusses the many changes that have taken place over the past decade and reveals a few of the secret ingredients that help Hilton’s happy employees result in even happier hotel guests.

Friday May 31, 2019

In the first episode of Better, host Christopher Tkaczyk chats with Michael C. Bush, the CEO of Great Place to Work. Michael dives into what creates a “For All” culture and the success a company experiences when every employee has a consistently positive work experience. Michael also shares some of the things he learned about workplace culture while working at Hewlett-Packard and how his career goals were shaped by watching “Leave It to Beaver.”

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